Required Support from Other Divisions

For the Regulatory Services Team to service the C-BRTA’s clients efficiently, it relies on the support of the entire organisation. In order to issue permits timeously, the Division requires efficient technological services such as:

• Reliable IT System;
• Reliable CrossEasy Permit System
• Reliable telephone system;
• Efficient computer hardware;
• Communication support such as production pamphlets, posters, etc;
• Procurement services to purchase face value documents for permit printing
• Efficient and timely Operator complaint resolution, and
• General customer services to the operators from the whole Agency.